WordPress maintenance
services & care plans.

Scheduled WordPress core, plugin and theme reviews, backup coverage, automated security and uptime monitoring, compatibility checks and a maintenance summary. Business Care adds staging-first updates and scheduled manual review. The proposal confirms the exact checks and responsibilities for your website.

Starter Care starts at £120 per month and Business Care at £280 per month. The site review confirms which plan fits and whether existing problems need separate remediation. The proposal states the final recurring fee, any setup costs, third-party licences and applicable taxes before care begins.

It depends on the number of plugins, how often they release updates and whether changes go through staging first. Routine care is a weekly update review plus checks after each release. The proposal states the support hours and response targets included in your plan.

Starter Care suits a smaller non-store site with a straightforward theme and plugin setup. Business Care suits a company or lead-generation website where changes need staging and closer manual review. Live WooCommerce stores need the separate store-care service for checkout, payment and order-specific checks.

Yes, subject to a site review. I check the theme, plugins, hosting, licences, access and existing issues before taking over. Unsupported components, malware or major version gaps may need a separate remediation scope before routine maintenance can start.

Routine updates receive a weekly review. Release timing depends on compatibility and site risk; Business Care uses staging-first change control. Critical security updates are prioritised according to severity and the agreed support coverage. Updates can be held back while a compatibility problem is investigated.

Backup coverage and recovery access are part of onboarding. We agree file and database coverage, frequency, retention and off-site storage to suit how often your site changes. Existing hosting backups are reviewed before adding tools. The written plan states the schedule and restore-check responsibilities rather than assuming every site needs the same setup.

For a confirmed maintenance-related problem, the first priority is a suitable rollback or recovery from a known-good restore point. The cause is investigated before the update is retried. The response target covers acknowledgement and initial diagnosis; resolution depends on the issue, access and any hosting or plugin vendor dependency.

Automated monitoring is separate from human support. These plans do not promise a staffed 24/7 emergency desk. Working hours, timezone, escalation routes and response targets are agreed before onboarding. If your site needs out-of-hours cover, raise that requirement during the scope review.

Not automatically. I review whether your current host supports the access, backup and staging arrangements needed for the plan. Hosting, domains and premium plugin licences remain separate unless explicitly included. Any migration is assessed and quoted before it happens.

Routine maintenance covers the existing site. New features, redesigns, migrations, content production and ongoing SEO have their own scopes. Small edits can be discussed and included only where the proposal says so; the care plan is not an unlimited development allowance.

Start by describing the issue and sharing the website URL. Existing malware, severe breakage or major remediation is assessed separately. Do not assume a new monthly plan includes incident cleanup or immediate recovery. Care starts once the site is suitable and the recovery responsibilities are agreed.

The proposal confirms billing frequency, any minimum term and notice period before you commit. Access ownership and the handover process are agreed at onboarding, including the current maintenance record and backup arrangements. Submitting an enquiry does not activate recurring billing.